Getting Help
BioGrids provides multiple channels for technical support, community discussion, and software requests.
Contact Quick Reference
| Channel | Contact / Link | Purpose |
|---|---|---|
| Technical Support | help@biogrids.org | Installation, usage, and general help. |
| Bug Reports | Bug Report Form | Reporting crashes or unexpected behavior. |
| Software Requests | Software Request Form | Requesting new tools for the collection. |
Bug Reports
Preferred for software crashes or unexpected behavior. Use the BioGrids Bug Report Form to provide detailed system metadata automatically.
Software Requests
Can't find the tool you need? We expand our collection based on user demand.
Use the Software Request Form
How to Request
- Software Name and version.
- Official Website or source repository.
- Research Use Case: A brief description of how it will be used.
- License Type: (e.g., GPL, MIT, Commercial).
Self-Help Resources
- Frequently Asked Questions (FAQ): Quick answers to common problems.
- Known Issues: Current bugs and planned fixes.
- Quick Reference: Command-line cheat sheet.